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en:creationideamaker [2018/04/11 13:02]
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en:creationideamaker [2018/05/15 15:37] (Version actuelle)
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-**EXPERIENCE MAP**+====== ​EXPERIENCE MAP ======
  
-**Description**+===== Description ​=====
 //It answers the questions: What is this tool? What is it good for? What will I get out of it?// //It answers the questions: What is this tool? What is it good for? What will I get out of it?//
  
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 This tool will allow you to: This tool will allow you to:
  
-Structure and make sense of all the information you have about your user or potential user/​customer+  * Structure and make sense of all the information you have about your user or potential user/​customer 
 +  * Be more empathetic as you gain a better understanding of your users/​costumer’s needs, motivations and behaviours. 
 +  * Identify opportunities for conceiving new products or services
  
-• Be more empathetic as you gain a better understanding of your users/​costumer’s needs, motivations and behaviours. 
  
-• Identify opportunities for conceiving new products or services +===== Business development phase ===== 
- + 
-**Business development phase** +
 //It graphically indicates the phase(s) for which the tool is particularly useful// //It graphically indicates the phase(s) for which the tool is particularly useful//
  
 This is a very useful tool for the ideation phase, after having gathered information about your user/​customer or potential user/​costumer’s behaviours, aspirations and experiences. ​ This is a very useful tool for the ideation phase, after having gathered information about your user/​customer or potential user/​costumer’s behaviours, aspirations and experiences. ​
-Related tools 
-It identifies other tools that are linked to the tool this section focuses on. 
  
-Interviews, Observation,​ Persona+===== Related tools ===== 
 + 
 +//It identifies other tools that are linked to the tool this section focuses on. 
 +// 
 + 
 +Interviews, Observation, ​[[Persona]][[en:​persona|en:​persona]]
  
-**Participants**+Participants
 //It answers the question: who could or should participate in the process?// ​ //It answers the question: who could or should participate in the process?// ​