Différences
Ci-dessous, les différences entre deux révisions de la page.
| Les deux révisions précédentes Révision précédente Prochaine révision | Révision précédente | ||
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en:creationbenchmarking [2018/05/15 15:17] forsoni |
en:creationbenchmarking [2018/05/15 15:26] (Version actuelle) forsoni |
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| - | ====== Persona ====== | + | ====== Reverse brainstorming ====== |
| Ligne 10: | Ligne 10: | ||
| ===== Business development phase ===== | ===== Business development phase ===== | ||
| - | {{:en:armel_fo.jpg?400|description de l'image}} | + | |
| It graphically indicates the phase(s) for which the tool is particularly useful | It graphically indicates the phase(s) for which the tool is particularly useful | ||
| - | This is a very useful tool for the ideation phase, after having gathered information about your user/customer or potential user/costumer’s behaviours, aspirations and experiences. | + | * This is a very useful tool for the ideation phase, after having gathered information about your user/customer or potential user/costumer’s behaviours, aspirations and experiences. |
| + | * Related tools It identifies other tools that are linked to the tool this section focuses on. | ||
| + | * Interviews, Observation, Experience map | ||
| + | * Participants It answers the question: who could or should participate in the process? | ||
| + | * Ideally, you should work on the creation of the Persona with a team. | ||
| - | Related tools It identifies other tools that are linked to the tool this section focuses on. | + | ===== Materials ===== |
| - | Interviews, Observation, Experience map | + | It lists the equipment required |
| - | Participants It answers the question: who could or should participate in the process? | + | ===== Time ===== |
| - | Ideally, you should work on the creation of the Persona with a team. | + | It specifies the estimated duration of the activity |
| - | Materials It lists the equipment required | + | ===== Preparation ===== |
| - | Time It specifies the estimated duration of the activity | + | In between 2 to 4 hours Development: in between 2 to 4 hours |
| - | Preparation: in between 2 to 4 hours Development: in between 2 to 4 hours | + | ===== Step by Step ===== |
| - | Step by Step It describes in detail the sequence of events that should take place for the tool to be successfully implemented. | + | It describes in detail the sequence of events that should take place for the tool to be successfully implemented. |
| STEP 01: | STEP 01: | ||
| Ligne 39: | Ligne 43: | ||
| STEP 06: | STEP 06: | ||
| - | Tips Important things to keep in mind when using the tool | + | ===== Tips ===== |
| + | |||
| + | Important things to keep in mind when using the tool | ||
| Try to use information from real life experiences and not suppositions or vague ideas Stay tuned with your user/customer. Keep asking yourself: | Try to use information from real life experiences and not suppositions or vague ideas Stay tuned with your user/customer. Keep asking yourself: | ||
| Ligne 45: | Ligne 51: | ||
| What is he doing? What does hear from other people about the service or product? How is he feeling? What is he looking for? What are his fears or frustrations about using the service or product? | What is he doing? What does hear from other people about the service or product? How is he feeling? What is he looking for? What are his fears or frustrations about using the service or product? | ||
| - | Video tutorial | + | ===== Video tutorial ===== |
| + | |||
| + | |||
| + | ===== Examples of outcomes ===== | ||
| + | It shows different forms of outcomes. WIKI users can upload their examples if possible | ||
| - | Examples of outcomes It shows different forms of outcomes. WIKI users can upload their examples if possible costumer_experience_map.pdf | + | ===== Sources ===== |
| - | Sources | ||
| Adaptive path’s guide to Experience mapping | Adaptive path’s guide to Experience mapping | ||
| Lallemand, C. & Gronier, G. (2016). Méthodes de design UX. Eyrolles | Lallemand, C. & Gronier, G. (2016). Méthodes de design UX. Eyrolles | ||
