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====== 1. Understanding ======

Phase 1: Understanding – tools for getting an understanding of the current situation from the perspective of your potential users or customers and other stakeholders

==== Why understanding ? ====

This stage is about discovering different and new perspectives on the subject of your project through insightful research. This is a crucial moment since it will allow you to be more empathic with your potential users, better understand the stakes of your project and find some unexpected sources of inspiration that will be fundamental for the next stages.


==== The tools ====

  * Observation
  * Interviewing
  * Shadowing
  * Empathy map
  * Stakeholders map



==== How to communicate with your potential users? ====
==== How to communicate your understanding of your potential users to other stakeholders? ====

en/understanding.1526995067.txt.gz · Dernière modification: 2018/05/22 15:17 par hilda

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