Différences
Ci-dessous, les différences entre deux révisions de la page.
| Les deux révisions précédentes Révision précédente Prochaine révision | Révision précédente | ||
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en:understanding [2018/05/28 11:54] user [The tools] |
en:understanding [2020/05/15 18:06] superadmin |
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| - | {{page>en:inclusion#Navtoolsfr}} | + | {{ :bannie_res-06.jpg?nolink |}}====== 1. Understanding ====== |
| - | + | // Understanding – tools for getting an understanding of the current situation from the perspective of your potential users or customers and other stakeholders // | |
| - | ====== 1. Understanding ====== | + | |
| - | + | ||
| - | Phase 1: Understanding – tools for getting an understanding of the current situation from the perspective of your potential users or customers and other stakeholders | + | |
| ==== Why understanding ? ==== | ==== Why understanding ? ==== | ||
| Ligne 13: | Ligne 10: | ||
| ==== The tools ==== | ==== The tools ==== | ||
| + | You will find two big groups of understanding tools: | ||
| + | |||
| + | * Gathering tools: tools that mainly aim at collecting information about the context and users in link to your project | ||
| + | * Making sense tools: these are tools that will allow you to synthesise and make sense of all the information you know about the subject, users and context that concern your project | ||
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| + | === Gathering === | ||
| + | |||
| + | * Activities, Environments, Interactions, Objects & Users AEIOU [[en:aiou | AEIOU (english)]] | ||
| * [[Observation]] | * [[Observation]] | ||
| - | * Interviewing | + | * [[Interviewing]] |
| - | * Shadowing | + | * [[Shadowing]] |
| - | * Empathy map | + | |
| - | * Stakeholders map | + | |
| + | === Making sense === | ||
| + | |||
| + | * [[en:creationpersona|Persona]] | ||
| + | * Understanding a subject [[en:subject | subject (english)]] / [[fr:subject | subject (french)]] | ||
| + | * [[Empathy map]] | ||
| + | * [[en:creationexperiencemap|Experience Map]] | ||
| + | * Idea Wall [[en:ideawall | idea wall (english)]] / [[fr:ideawall | idea wall (french)]] - how to break the ice and sparkle creativity ? | ||
| + | * [[Stakeholders map]] | ||
| + | |||
| - | ==== How to communicate with your potential users? ==== | + | //WIP en [[fr:understanding_fr | version fr]]// |
| - | ==== How to communicate your understanding of your potential users to other stakeholders? ==== | + | |
