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en:understanding [2018/05/22 15:05]
hilda [Why understanding ?]
en:understanding [2019/04/08 15:16]
forsoni [The tools]
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-{{page>​en:​inclusion#​Navtoolsfr}} 
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 ====== 1. Understanding ====== ====== 1. Understanding ======
  
-Phase 1: Understanding – tools for getting an understanding of the current situation from the perspective of your potential users or customers and other stakeholders+// Understanding – tools for getting an understanding of the current situation from the perspective of your potential users or customers and other stakeholders ​//
  
 ==== Why understanding ? ==== ==== Why understanding ? ====
  
-This stage is about discovering different and new perspective ​on the subject of your project through insightful research. This is a crucial moment since it will allow you to be more empathic with your potential users and find some unexpected sources of inspiration.+This stage is about discovering different and new perspectives ​on the subject of your project through insightful research. This is a crucial moment since it will allow you to be more empathic with your potential users, better understand the stakes of your project ​and find some unexpected sources of inspiration ​that will be fundamental for the next stages.
  
  
 ==== The tools ==== ==== The tools ====
 +  * {{ :​en:​field_survey.pdf |Field analysis}}
 +  * {{ :​en:​fiche_verbatim.pdf |VERBATIM / interviews}}
 +  * {{ :​en:​carte_brainstorming_arcteur_lieu_outils_perturbation.pdf |understanding a subject}}
 +  * [[en:​Brightmirror | Bright mirror_english]] / [[fr:​brightmirror | Bright mirror_french]] - How to understand a context ? 
 +  * [[en:​ideawall | idea wall (english)]] / [[fr:​ideawall | idea wall (french)]] - how to break the ice and sparkle creativity ? 
  
-  * Observation +  * [[Observation]] 
-  * Interviewing +  * [[Interviewing]] 
-  * Shadowing +  * [[Shadowing]] 
-  * Empathy map +  * [[Empathy map]] 
-  * Stakeholders map +  * [[Stakeholders map]]
- +
- +
 ==== How to communicate with your potential users? ==== ==== How to communicate with your potential users? ====
 ==== How to communicate your understanding of your potential users to other stakeholders?​ ==== ==== How to communicate your understanding of your potential users to other stakeholders?​ ====
 +
 +//WIP en [[fr:​understanding_fr | version fr]]//