Différences
Ci-dessous, les différences entre deux révisions de la page.
| Les deux révisions précédentes Révision précédente Prochaine révision | Révision précédente Prochaine révision Les deux révisions suivantes | ||
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en:understanding [2018/04/11 11:56] forsoni [The tools] |
en:understanding [2018/05/28 11:52] user |
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| Ligne 4: | Ligne 4: | ||
| ====== 1. Understanding ====== | ====== 1. Understanding ====== | ||
| - | Phase 1 : Understand your users. | + | Phase 1: Understanding – tools for getting an understanding of the current situation from the perspective of your potential users or customers and other stakeholders |
| ==== Why understanding ? ==== | ==== Why understanding ? ==== | ||
| - | This is why you should understand. | + | This stage is about discovering different and new perspectives on the subject of your project through insightful research. This is a crucial moment since it will allow you to be more empathic with your potential users, better understand the stakes of your project and find some unexpected sources of inspiration that will be fundamental for the next stages. |
| ==== The tools ==== | ==== The tools ==== | ||
| - | * Observation | + | * [[en:|Observation]] |
| * Interviewing | * Interviewing | ||
| * Shadowing | * Shadowing | ||
| + | * Empathy map | ||
| + | * Stakeholders map | ||
| - | ==== How to communicate your understanding ? ==== | + | |
| + | ==== How to communicate with your potential users? ==== | ||
| + | ==== How to communicate your understanding of your potential users to other stakeholders? ==== | ||
