Différences
Ci-dessous, les différences entre deux révisions de la page.
Les deux révisions précédentes Révision précédente Prochaine révision | Révision précédente Prochaine révision Les deux révisions suivantes | ||
en:understanding [2018/04/11 11:56] forsoni [The tools] |
en:understanding [2018/05/22 12:24] hilda [How to communicate your understanding of your potential users?] |
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Ligne 4: | Ligne 4: | ||
====== 1. Understanding ====== | ====== 1. Understanding ====== | ||
- | Phase 1 : Understand your users. | + | Phase 1: Understanding – tools for getting an understanding of the current situation from the perspective of your potential users or customers and other stakeholders |
==== Why understanding ? ==== | ==== Why understanding ? ==== | ||
Ligne 16: | Ligne 16: | ||
* Interviewing | * Interviewing | ||
* Shadowing | * Shadowing | ||
+ | * Empathy map | ||
+ | * Stakeholders map | ||
- | ==== How to communicate your understanding ? ==== | + | |
+ | ==== How to communicate with your potential users and other stakeholders? ==== | ||
+ | ==== How to communicate your understanding of your potential users to other stakeholders? ==== |