Différences
Ci-dessous, les différences entre deux révisions de la page.
| Les deux révisions précédentes Révision précédente Prochaine révision | Révision précédente Prochaine révision Les deux révisions suivantes | ||
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en:understanding [2018/03/28 11:51] superadmin |
en:understanding [2018/05/22 14:54] hilda [Why understanding ?] |
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| Ligne 1: | Ligne 1: | ||
| - | {{page>en:inclusion#Navtools}} | + | {{page>en:inclusion#Navtoolsfr}} |
| ====== 1. Understanding ====== | ====== 1. Understanding ====== | ||
| - | Phase 1 : Understand your users. | + | Phase 1: Understanding – tools for getting an understanding of the current situation from the perspective of your potential users or customers and other stakeholders |
| ==== Why understanding ? ==== | ==== Why understanding ? ==== | ||
| - | This is why you should understand. | + | This stage is about discovering and understanding different and new perspectives on the field |
| ==== The tools ==== | ==== The tools ==== | ||
| - | * Tool 1 | + | * Observation |
| - | * Tool 2 | + | * Interviewing |
| - | * Tool 3 | + | * Shadowing |
| - | * Tool 4 | + | * Empathy map |
| + | * Stakeholders map | ||
| - | ==== How to communicate your understanding ? ==== | + | |
| + | ==== How to communicate with your potential users? ==== | ||
| + | ==== How to communicate your understanding of your potential users to other stakeholders? ==== | ||
