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Les deux révisions précédentes Révision précédente | Prochaine révision Les deux révisions suivantes | ||
en:creationpersona [2018/05/22 15:43] hilda [Step by Step] |
en:creationpersona [2018/05/22 15:44] hilda [Description] |
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* Focus on specific users and not on your personal experiences or general cases | * Focus on specific users and not on your personal experiences or general cases | ||
* Create a shared understanding of your user that does not build on preconceived ideas but on real data | * Create a shared understanding of your user that does not build on preconceived ideas but on real data | ||
- | * Be empathic with your user by creating a long-term engagement with her | + | * Be empathic with your users by creating a long-term engagement with them |
* Communicate and share the essence of the user you want to focus on | * Communicate and share the essence of the user you want to focus on | ||
* Organise and make sense of all the data you have collected through interviews, observation and documentary research | * Organise and make sense of all the data you have collected through interviews, observation and documentary research |