Différences
Ci-dessous, les différences entre deux révisions de la page.
| Les deux révisions précédentes Révision précédente Prochaine révision | Révision précédente Prochaine révision Les deux révisions suivantes | ||
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en:creationexperiencemap [2018/05/15 16:56] hilda [Tips] |
en:creationexperiencemap [2018/05/15 17:12] hilda |
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| Ligne 11: | Ligne 11: | ||
| * Identify opportunities for conceiving new products or services | * Identify opportunities for conceiving new products or services | ||
| - | ===== Business development phase ===== | + | ===== When is it useful? ===== |
| This is a very useful tool for the ideation phase, after having gathered information about your user/customer or potential user/costumer’s behaviours, aspirations and experiences. | This is a very useful tool for the ideation phase, after having gathered information about your user/customer or potential user/costumer’s behaviours, aspirations and experiences. | ||
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| - | ===== Related tools ===== | ||
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| - | |||
| - | Interviews, Observation, Persona | ||
| ===== Participants ===== | ===== Participants ===== | ||
| Ligne 58: | Ligne 53: | ||
| Stay tuned with your user/customer. | Stay tuned with your user/customer. | ||
| Keep asking yourself: | Keep asking yourself: | ||
| - | * What is he doing? | + | * What is s/he doing? |
| * What does hear from other people about the service or product? | * What does hear from other people about the service or product? | ||
| - | * How is he feeling? | + | * How is s/he feeling? |
| - | * What is he looking for? | + | * What is s/he looking for? |
| - | * What are his fears or frustrations about using the service or product? | + | * What are his/her fears or frustrations about using the service or product? |
| ===== Video tutorial ===== | ===== Video tutorial ===== | ||
| ===== Examples of outcomes ===== | ===== Examples of outcomes ===== | ||
| - | + | ||
| + | ===== Related tools ===== | ||
| + | |||
| + | Interviews, Observation, Persona | ||
| ===== Sources ===== | ===== Sources ===== | ||
