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1. Understanding

Understanding – tools for getting an understanding of the current situation from the perspective of your potential users or customers and other stakeholders

Why understanding ?

This stage is about discovering different and new perspectives on the subject of your project through insightful research. This is a crucial moment since it will allow you to be more empathic with your potential users, better understand the stakes of your project and find some unexpected sources of inspiration that will be fundamental for the next stages.

You will find two big groups of understanding tools:

Gathering tools: tools that mainly aim at collecting information about the context and users in link to your project Making sense tools: these are tools that will allow you to synthesise and make sense of all the information you will have gathered about the users and context that concern your project

The tools

Gathering

Making sense

Speculative Design

Speculative design, also called Critical Design, Design Fiction, Discursive Design, Interrogative Design, Ludic Design, is an approach to design that thrives on imagination in order to open up new perspectives on complex problems. By speculating about how things could be in the future, this approach inspires and encourages people to freely imagine other ways of being, doing and thinking (Dunne & Rabi, 2013)

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