Understanding – tools for getting an understanding of the current situation from the perspective of your potential users or customers and other stakeholders

This stage is about discovering different and new perspectives on the subject of your project through insightful research. This is a crucial moment since it will allow you to be more empathic with your potential users, better understand the stakes of your project and find some unexpected sources of inspiration that will be fundamental for the next stages.

• Activities, Environments, Interactions, Objects & Users AEIOU AEIOU (english)
• Understanding a subject subject (english) / subject (french)
• Idea Wall idea wall (english) / idea wall (french) - how to break the ice and sparkle creativity ?
• Observation
• Interviewing
• Shadowing
• Empathy map
• Stakeholders map

Speculative design

• Bright mirror_english / Bright mirror_french - How to understand a context ?
• TATE EXCHANGE - DESIGNING AWARENESS (design spéculatif ou critique)

WIP en version fr